Subaccount allows you to create and manage separate accounts under your main Guni account. Each subaccount has its own users, contacts, and message history—ideal for teams, departments, or clients.

Benefits of Subaccounts:

• Keep communications and billing separate for each team or client.
• Easily manage access and monitor performance for different groups.
• Streamline workflows while maintaining full control from the main account.

How to Create a Sub-Account: 

Go to Left Menu, then Sub-Accounts, and click on Invite. 

Next, you will need to enter the sub-account email address & click Invite 

Next, give permission and click Send Invite 

Sub-account users will receive an email to accept the invitation. Accept the invitation and complete profile: 

• First Name 

• Last Name 

• Password 

Share SenderIds and Template – with sub-accounts 

Go to Left Menu, then Sub-Accounts, and click the edit icon from the user list 

https://app.gunisms.com.au/sub-account

Select dedicated numbers and business name – click Save. 

For Template share, admin go to Template option:  

• Click share icon from the template list view. 
   
   

• Select sub-account from the drop-down list – click Assign 

Logging in to Sub-Accounts 

As an admin on the parent account, you can log into sub-accounts account and switch over back to admin account 

To use the account switcher, go to sub-accounts section from left menu section 

• Click on Login-as icon from the sub-accounts list view. 

To switch-over back to Admin, click on Admin button the the top header 

Delete Sub-Account 

To delete a sub-account, click on the remove icon from sub-account lists.