Start SMS Campaign

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Create SMS campaign using Group

Guni allows you to send messages to contact groups from the web portal.

The options to send  SMS campaign to a group are :

Option 1 – Send campaign from Header shortcut

  • Click on Create from the top right header., then select Campaign. 
  • Select ‘Medium’ as SMS.
  • Click on ‘Edit’ icon.
  • Enter ‘Campaign Name’.
  • Select ‘Campaign Type’ :
    – Promotional:
    This is used to market messages it excludes output contacts.
    – Notification:
    This is used to notify messages, including output contacts.
  • Choose ‘Sender ID’ for Campaign, they are :
    – #SharedNum#: 
    Our system will assign numbers from a random number pool.  
    – Dedicated number: 
    You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
    – Business Name:  
    You can use a dynamic name such as “Guni”.
    – Personal Number: 
    Number that you have registered with Guni account.
  • Click on ‘Next’.
The Guni team must approve a sender ID in order to use.
  • Check ‘Choose Group’ option.
  • Select group/groups as per requirement.
  • Click ‘Next’.
  • Type the required message, you can add :
    i. Personalise:
    Click on Personalise option and select the contact field to personalise your message.
    ii. Template:
    Select from a predefined template.
    iii.Add Short URL: 
    Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
    iv.Opt-out: 
    By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.Reply to opt-out – applicable for Shared number and Dedicated number
    v. stopsms.co – applicable for business name and personal number
  • Click on ‘Test and Continue’ to send Test Message.
  • Enter the desired contact number for test message in the modal appeared.
  • Click on ‘Send Test SMS’.
  • Click on ‘ok’ as confirmation.
  • Click on ‘Next’ from Message typing page.
  • Verify your Campaign details.
  • Click on ‘Send’.
  • Verify Campaign Overview.
  • Click on ‘send Campaign’.
  • Wait for confirmation message.

Option 2 – Send campaign from Campaign page

  • Go > Campaign > Run Campaign
  • Click Run Campaign
  • Select ‘Medium’ as SMS.
  • Click on ‘Edit’ icon.
  • Enter ‘Campaign Name’.
  • Select ‘Campaign Type’ :
    – Promotional:
    This is used to market messages it excludes output contacts.
    – Notification:
    This is used to notify messages, including output contacts.
  • Choose ‘Sender ID’ for Campaign, they are :
    – #SharedNum#: 
    Our system will assign numbers from a random number pool.
    – Dedicated number: 
    You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
    – Business Name:  
    You can use a dynamic name such as “Guni”.
    – Personal Number: 
    Number that you have registered with Guni account.
  • Click on ‘Next’.
  • Check ‘Choose Group’ option.
  • Select group/groups as per requirement.
  • Click ‘Next’.
  • Type the required message, you can add :
    i. Personalise:
    Click on Personalise option and select the contact field to personalise your message.
    ii. Template:
    Select from a predefined template.
    iii.Add Short URL: 
    Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
    iv.Opt-out: 
    By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.Reply to opt-out – applicable for Shared number and Dedicated number
    v. stopsms.co – applicable for business name and personal number
  • Click on ‘Test and Continue’ to send Test Message.
  • Enter the desired contact number for test message in the modal appeared.
  • Click on ‘Send Test SMS’.
  • Click on ‘ok’ as confirmation.
  • Click on ‘Next’ from Message typing page.
  • Verify your Campaign details.
  • Click on ‘Send’.
  • Verify Campaign Overview.
  • Click on ‘send Campaign’.
  • Wait for confirmation message.

Option 2 – Send campaign from Group Page

  • Click on ‘ Run Campaign’ option from side icons
    or
  • Enter a group, click on ‘Actions’ – > ‘Run Campaign’.
  • Select ‘Medium’ as SMS.
  • Click on ‘Edit’ icon.
  • Enter ‘Campaign Name’.
  • Select ‘Campaign Type’ :
    – Promotional:
    This is used to market messages it excludes output contacts.
    – Notification:
    This is used to notify messages, including output contacts.
  • Choose ‘Sender ID’ for Campaign, they are :
    – #SharedNum#: 
    Our system will assign numbers from a random number pool.
    –Dedicated number: 
    You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
    – Business Name:  
    You can use a dynamic name such as “Guni”.
    – Personal Number: 
    Number that you have registered with Guni account.
  • Click on ‘Next’.
  • Type the required message, you can add :
    i. Personalise:
    Click on Personalise option and select the contact field to personalise your message.
    ii. Template:
    Select from a predefined template.
    iii.Add Short URL: 
    Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
    iv.Opt-out: 
    By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.Reply to opt-out – applicable for Shared number and Dedicated number
    v. stopsms.co – applicable for business name and personal number
  • Click on ‘Test and Continue’ to send Test Message.
  • Enter the desired contact number for test message in the modal appeared.
  • Click on ‘Send Test SMS’.
  • Click on ‘ok’ as confirmation.
  • Click on ‘Next’ from Message typing page.
  • Verify your Campaign details.
  • Click on ‘Send’.
  • Verify Campaign Overview.
  • Click on ‘send Campaign’.
  • Wait for confirmation message.
Send now or later:  To schedule your message click Later and select date/time. You may not see this option if you are a new user or are sending to multiple groups. Please contact Guni team for activation of this feature.
  • Send Campaign: you send your message now.
  • Save for later: If you wish to save for later use.
  • To view Saved campaigns
    GO Campaign > Saved.
  • Add follow-up: If you would like to send a follow-up campaign. Messages will be sent to all the contacts who have not replied to your first campaign. If you are a new user, you may not see this feature; please get in touch with the Guni team for feature activation.
Want to check reports ? – Here

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