Start SMS Campaign

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Create SMS campaign using Group

Guni allows you to send messages to contact groups from the web portal.

The options to send SMS campaign to a group are:

Step 1- Start Campaign

Option 1 – Send campaign from Header shortcut
  • Click on Create from the top right header., then select Campaign. 
Option 2 – Send campaign from Campaign page
  • Go > Campaign > Run Campaign
  • Click Run Campaign.
Option 3 – Send campaign from Group Page
  • Click on ‘ Run Campaign’ option from side icons

or

  • Enter a group, click on ‘Actions’ – > ‘Run Campaign’.

Step 2: Campaign Details

  • Select ‘Medium’ as SMS.
  • Click on ‘Edit’ icon.
  • Enter ‘Campaign Name’.
  • Select ‘Campaign Type’:
    • Promotional: This is used to market messages it excludes output contacts.
    • Notification: This is used to notify messages, including output contacts.
  • Choose ‘Sender ID’ for Campaign, they are:
    • #SharedNum#: Our system will assign numbers from a random number pool.  
    • Dedicated number:  This is a unique number used by your account. You will need to buy a virtual number from us for use. Your customers will get messages from the same number.
    • Business Name:  You can use a dynamic name such as “Guni”.
    • Personal Number: Number that you have registered with Guni account.
  • Click on ‘Next’.

Step 3: Select Audience

  • Check ‘Choose Group(s)’ option.
  • Select group/groups as per requirement.
  • Click ‘Next’.
No need to select audience if you started your campaign from the audience group.

Step 3: Message Content

  • Type the required message, you can add:
    • Personalise:
      Click on Personalise option and select the contact field to personalise your message.
    • Template:
      Select from a predefined template.
    • Add Short URL: 
      Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL.
    • Opt-out: 
      By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box. Reply to opt-out – applicable for Shared number and Dedicated number.
    • stopsms.co:
      applicable for business name and personal number
  • Click on ‘Test and Continue’ to send Test Message.
  • Enter the desired contact number for test message in the modal appeared.
  • Click on ‘Send Test SMS’, then ‘ok’ as confirmation.
  • Click on ‘Next’ from Message typing page.

Step 4: Campaign Review

  • Verify your Campaign details.
  • Click on ‘Send’.
  • Verify Campaign Overview.
  • Click on ‘send Campaign’.
  • Wait for confirmation message.
Send now or later:  To schedule your message click Later and select date/time. You may not see this option if you are a new user or are sending to multiple groups. Please contact Guni team for activation of this feature.
  • Send Campaign: you send your message now.
  • Schedule Campaign: Click on ‘Later’ and schedule it.
  • Save for later: If you wish to save for later use.
  • To view Saved campaigns
    GO Campaign > Saved.
Use Saved Campaigns:
  • Click Campaign-> saved.
  • Click on dots in ‘Actions’.
  • A side view will appear, click on’ Use’ from that.
Want to check reports ? – Here

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