- In case, you want to give an option to the customer for the unsubscription of services.
- Click on SMS Campaign from the left sidebar.
![](http://52.63.253.148.xip.io/wp-content/uploads/2021/04/8c7c1fd2ab-64c06422c117f82be045-1024x1019.png)
To create a SMS, click on +, a window will open up.
- Fill all the required fields
![](http://52.63.253.148.xip.io/wp-content/uploads/2021/04/e76c8fba39-943dfe85a794d761b49e-1024x515.png)
![](http://52.63.253.148.xip.io/wp-content/uploads/2021/04/17005269b3-39c741cd875bfbb75c8b-1024x520.png)
Now click the checkbox Add opt-out link and send.
This will send the message to the customer with an opt-out link.
So now, when a customer wants to opt-out of the services, They just need to click on this link provided at the end of the message.
Start uploading contacts directly from your excel file. Read articles