Create SMS campaign using Group

Guni allows you to send messages to contact groups from the web portal

Three options to send  SMS campaign:

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Option: 1

Send campaign from Header shortcut

• Click on Create from the top right header., then select Campaign. 

• Click Run Campaign
  
  
• Enter Campaign Details
  1. Select Medium Type: SMS
  2. Enter campaign name: The system will add a system-generated name. If you wish to change, click on the edit icon and enter a new name.
  3. Campaign Type : 
     1. Promotional: This is used to market messages it excludes output contacts.
     2. Notification: This is used to notify messages, including output contacts.
  4. Select Sender:
     1. #SharedNum#: Our system will assign numbers from a random number pool.  
     2. Dedicated number:  You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
     3. Business Name:  You can use a dynamic name such as “Guni”. The Guni team must approve a business name.
     4. Personal Number: Number that you have registered with Guni account.
  5. Click Next

• Select Group, then click Next

• Compose Message

1. Personalize: Click on Personalize option and select the contact field to personalize your message. Such as Dear [{first_name}] = Dear Rob.
2. Template: Select from a predefined template.
3. Add Short URL:  Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
4. Send Test Message: Send a test message to your number before you can mass-test to the group.
5. SMS Content:  Type contention the input box or use the template.
6. Opt-out: By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.
   1. Reply to opt-out – applicable for Shared number and Dedicated number
   2. stopsms.co – applicable for business name and personal number
7. Send now or later:  To schedule your message click Later and select date/time. You may not see this option if you are a new user. Please contact Guni team for activation of this feature.
8. Click Next.

• Click:
  • Send Campaign: you send your message now.
  • Save for later: If you wish to save for later use. To view Saved campaigns
    • GO Campaign > Saved.
      
  • Add follow-up: If you would like to send a follow-up campaign. Messages will be sent to all the contacts who have not replied to your first campaign. If you are a new user, you may not see this feature; please get in touch with the Guni team for feature activation.

• Click Send Campaign
  
  
• Status
  • Waiting for Approval: It means your SMS campaign is under review by the Guni team. Getting approved may take up to 30 minutes if you are a new user. Please get in touch with the team to complete your verification so that in the future new campaign will not require review.
    
  • Sent: Your campaign has been sent.
    

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Option: 2

Send campaign from Campaign page

• Go > Campaign > Run Campaign

• Enter Campaign Details
  1. Select Medium Type: SMS
  2. Enter campaign name: The system will add a system-generated name. If you wish to change, click on the edit icon and enter new name.
  3. Campaign Type : 
     1. Promotional: This is used to market messages it excludes output contacts.
     2. Notification: This is used to notify messages it includes output contacts.
  4. Select Sender:
     1. #SharedNum#: Our system will assign numbers from a random number pool.  
     2. Dedicated number:  You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
     3. Business Name:  You can use a dynamic name such as “Guni”. The Guni team must approve a business name.
     4. Personal Number: Number that you have registered with Guni account.
  5. Click Next

• Select Group, then click Next

• Compose Message

1. Personalize: Click on Personalize option and select the contact field to personalize your message. Such as Dear [{first_name}] = Dear Rob.
2. Template: Select from a predefined template.
3. Add Short URL:  Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
4. Send Test Message: Send a test message to your number before you can mass-test to the group.
5. SMS Content:  Type contention the input box or use the template.
6. Opt-out: By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.
   1. Reply to opt-out – applicable for Shared number and Dedicated number
   2. stopsms.co – applicable for business name and personal number
7. Send now or later:  To schedule your message click Later and select date/time. You may not see this option if you are a new user. Please contact Guni team for activation of this feature.
8. Click Next.

• Click:
  • Send Campaign: you send your message now.
  • Save for later: If you wish to save for later use. To view Saved campaigns
    • GO Campaign > Saved.
      
  • Add follow-up: If you would like to send a follow-up campaign. Messages will be sent to all the contacts who have not replied to your first campaign. If you are a new user, you may not see this feature; please get in touch with the Guni team for feature activation.

• Click Send Campaign
  
  
• Status
  • Waiting Approval: It means your SMS campaign is under review by Guni team. Getting approved may take up to 30 minutes if you are a new user. Please get in touch with the team to complete your verification so that in the future new campaign will not require review.
    
  • Sent: Your campaign has been sent.

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Option: 3

Send a message from Group

Go to Audience > Group

• Click on the group

• Click:
  1. Action 
  2. Run Campaign

• Enter Campaign Details
  1. Select Medium Type: SMS
  2. Enter campaign name: The system will add a system-generated name. If you wish to change, click on the edit icon and enter new name.
  3. Campaign Type : 
     1. Promotional: This is used to market messages it excludes output contacts.
     2. Notification: This is used to notify messages it includes output contacts.
  4. Select Sender:
     1. #SharedNum#: Our system will assign numbers from a random number pool.  
     2. Dedicated number:  You need to buy a virtual number from us. This is a unique number used by your account. Your customers will get messages from the same number.
     3. Business Name:  You can use a dynamic name such as “Guni”. The Guni team must approve a business name.
     4. Personal Number: Number that you have registered with Guni account.
  5. Click Next

• Group has already been selected in step 1. Compose your message
  1. Personalize: Click on Personalize option and select the contact field to personalize your message. Such as Dear [{first_name}] = Dear Rob.
  2. Template: Select from a predefined template.
  3. Add Short URL:  Click on the option, enter your long URL in the input box, and our platform will convert the long URL into short URL  Read the instructions here.
  4. Send Test Message: Send a test message to your number before you can mass-test to the group.
  5. SMS Content:  Type contention the input box or use the template.
  6. Opt-out: By default, opt-out is added to your message. Remove opt-out text by simply unchecking the box.
     1. Reply to opt-out – applicable for Shared number and Dedicated number
     2. stopsms.co – applicable for business name and personal number
  7. Send now or later:  To schedule your message click Later and select date/time. You may not see this option if you are a new user. Please contact Guni team for activation of this feature.
  8. Click Next.

• Click:
  • Send Campaign: you send your message now.
  • Save for later: If you wish to save for later use. To view Saved campaigns
    • GO Campaign > Saved.
      
  • Add follow-up: If you would like to send a follow-up campaign. Messages will be sent to all the contacts who have not replied to your first campaign. If you are a new user, you may not see this feature; please get in touch with the Guni team for feature activation.
    

• Click Send Campaign
  
  
• Status
  • Waiting Approval: It means your SMS campaign is under review by Guni team. Getting approved may take up to 30 minutes if you are a new user. Please get in touch with the team to complete your verification so that in the future new campaign will not require review.
    
  • Sent: Your campaign has been sent.