Import Contacts from CRMs

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Guni allows you to import your contacts from several CRM’s directly from the CRM itself.

To Import Contacts –

  • Click on ‘Audience‘->’Groups‘ from the navigation menu.
  • Click on ‘Add Group‘.
  • Select ‘Sync Contacts’ tab.
  • Choose the CRM from which you have to import contacts.

Import Contacts from HubSpot

Establish Connection with HubSpot, if you are not connected-
  • Make sure that you have already logged in HubSpot.
  • Click on HubSpot option from ‘Sync Contacts’
  • Select the account you wish to import from.
  • Click on ‘Choose Account’.
  • Click on ‘Connect App‘.
  • Your will be connected to HubSpot.
Import Contacts from HubSpot – Make sure you are connected already
  • Click on ‘HubSpot’ option from ‘Sync Contact’ panel.
  • Enter a group name for importing contacts.
  • If you select ‘All’ – all the contacts of HubSpot will be imported.
  • If you select List – a list of contacts will be imported.
    • Select the list to be imported.
    • Select if you want to include optouts or not.
  • Click on ‘Next‘.
  • Map the Labels for import.
  • You can Add Labels as well as Delete them as your requirement.
  • Click on ‘Finalize Import’.
You can search fields to map them with labels.
  • Click ‘Ok’ as Confirmation or ‘Go to Group’.
  • You can access your group.
  • Your contacts with all imported labels will be visible.

Import Contacts from Zoho

Establish Connection with Zoho, if you are not connected –
  • Make sure that you have logged in Zoho account.
  • Click on Zoho option from ‘Sync Contact’
  • Enter Zoho domain URL – crm.zoho.com
  • Click on ‘Connect’.
  • Log in to your Zoho account.
  • Click on ‘Accept’.
  • This will Authenticate and establish your account connection.
Import contacts from Zoho – make sure you are connected already
  • Click on ‘Zoho‘ option again from ‘Sync Contacts‘ tab.
  • Enter the group name for import.
  • Select
    • Contacts – To Import Contacts
    • Leads – To import Leads
  • Select Filters
    • All – To import all the contacts/leads.
    • Criteria – To import only those contacts/leads which fulfill the criteria.
      • Select Property – Choose field for criterion.
      • Select Operator – Condition for the field to fulfill. These are – starts with, contains, not contains, In.
      • Enter Value – For the operator chosen.
      • You can add more than one criterion for import.
  • Click on ‘Next‘.
  • Map the Labels.
  • You can Add Labels as well as Delete them as your requirement.
  • Click on ‘Finalize Import’.
  • Click on ‘Ok’ as confirmation or ‘Go to Group’.
  • You can access your group now.
  • Your contacts with all imported labels will be visible.

Active Campaign

Establish connection with Active Campaign – If not Connected
  • Copy the Account URL and Token from developer settings of Active Campaign.
  • Enter them in the Sync Contacts panel of Active Contact.
  • Click on ‘Connect’.
Import Contacts from Active Campaign- make sure you are connected already
  • Click on ‘Active Campaign‘ option from ‘Sync Contacts’.
  • Enter the group name.
  • Select (as per your requirement)
    • All: Import all the contacts.
    • By: Import according to account
      • Status – Any, Active etc.
      • Tag – Tags on the contacts.
      • List – A particular list of contacts.
  • Map the Labels.
  • You can Add Labels as well as Delete them as your requirement.
  • Click on ‘Finalize Import’.
  • Click on ‘Ok’ as confirmation or ‘Go to Group’.
  • You can access your group now.
  • Your contacts with all imported labels will be visible.
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